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Description
General Objective
Recognize the principles of quality and safety of care required for the management of accreditation processes in health institutions, in accordance with current ministerial regulations.
Addressed to:
Physicians, Nurses, Midwives, Dentists, Nutritionists, Kinesiologists, Speech Therapists, Occupational Therapists, Medical Technologists, Pharmaceutical Chemists, Health Technical Personnel, Commercial Engineers, Civil Engineers and related areas.
Content
Module I: GENERALITIES OF HEALTH QUALITY.
Definition and Basic Concepts of Quality
Quality Management in Health
Continuous Improvement Cycle
Methods of evaluation and continuous improvement of quality.
Dimensions of Quality
Law 20.584, Rights and Duties of the patient.
Module II: HEALTH QUALITY MANAGEMENT
Quality policy and program of a health care institution.
Regulations in the field of health, development of protocols
Quality measurement and monitoring
Quality indicators
Analysis of quality results, decision making
User satisfaction, measurement and management of complaints.
Module III: HEALTH CARE SAFETY
Concept of quality in healthcare, magnitude of the problem.
Safety culture in healthcare institutions, prevention and incident management.
Methods of analysis: root cause and others
HCAI as part of quality and health safety
Health risk management
Module IV: ACCREDITATION OF HEALTH CARE PROVIDERS
Accreditation model for institutional health care providers in Chile
National and international institutions related to quality
Regulatory framework and accreditation process for health institutions
Accreditation standards for health institutions
Sanitary authorization and certification of specialties
Current status of accreditation in Chile
Additional information
| Country | Chile |
|---|---|
| Duration | 60 hrs |
| Certification | AST |
| Ranking | Primary Care, Education, Specialties, Management, Hospital, Hospital Care |
Documentation
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